Question 1

How do I create an event photo gallery with Pixeva?

Accepted Answer

Create a free account, click New event, and give it a name and date. Pixeva generates a shareable gallery link and a QR code straight away. Upload photos from your computer or phone, or connect a source like Dropbox, Google Drive, or camera FTP so the gallery fills itself. As photos arrive, the AI indexes every face in the background. Share the QR code or link with guests. They take a selfie and instantly see every photo they are in.

Question 2

How do guests access their photos?

Accepted Answer

Share a QR code or an invite link. A guest opens it in their phone browser, takes a quick selfie, and the AI returns every photo they appear in within a couple of seconds. There is no app to install and no account to create. The QR code works on printed table cards, signage, a wedding website, or a slide at the end of a talk.

Question 3

Do guests need to download an app to use Pixeva?

Accepted Answer

No. Everything guests do — selfie search, viewing, downloading, uploading their own photos, WhatsApp delivery — runs in a normal mobile browser. This is deliberate. At a wedding or party, most guests will not install another app, so an app requirement is the single biggest cause of low photo pickup. A QR code and a browser removes that friction.

Question 4

What is the best way to collect photos from event guests?

Accepted Answer

Give guests one place to upload and one way to reach it. With Pixeva that is a QR code on the tables or signage that opens a shared gallery where guests can add their phone photos during the event. Because the same gallery also powers selfie search, guests are motivated to contribute: the more everyone uploads, the more photos each person finds of themselves afterwards. Group chats and shared cloud folders fail here because half the group never uploads and nobody can find the good shots later.

Question 5

How do I make printable place cards from a guest list?

Accepted Answer

Open the free place card maker, paste your guest names one per line (or straight from a spreadsheet), pick a style, and export a print-ready PDF laid out as foldable tent cards. No account, no watermark. You can add a table number and meal choice next to each name, and print a photo-upload QR code on the back so guests join your shared gallery from the table.

Question 6

Is there a free alternative to Canva for event printables?

Accepted Answer

Pixeva has free, single-purpose makers for the printables events actually need: place cards, QR code tent cards, and photo scavenger hunt challenge cards. Each one exports a print-ready PDF with no sign-up and no watermark. Unlike a blank Canva template, they are built for the job — paste a guest list and get cards, or type prompts and get a scavenger hunt — and each can carry a QR code that funnels photos into one shared gallery.

Question 7

How does face recognition photo search work?

Accepted Answer

When photos are uploaded, Pixeva detects every face and converts each one into a numeric fingerprint called an embedding. When a guest submits a selfie, it is turned into the same kind of fingerprint and compared against every face in the event. Photos whose faces are close enough to the selfie are returned as matches, ranked by confidence. The comparison runs in seconds even for galleries with thousands of photos.

Question 8

Does face recognition work on group photos and low-light shots?

Accepted Answer

Yes. Pixeva indexes every face it can detect in a frame, including group shots, and matches a guest to all of them, not just photos where they are the main subject. Dim reception lighting, side profiles, and partial occlusion are harder and can lower confidence, which is why a clear, front-facing selfie improves results. In practice, accuracy on real event galleries is around 99% for guests who appear clearly in at least a few photos.

Question 9

Does Pixeva use face recognition for wedding photos?

Accepted Answer

Yes. The couple or photographer uploads ceremony and reception photos, the AI indexes every face, and guests take a selfie to find every frame they appear in — no app, no scrolling thousands of files. It works alongside guest uploads, so phone candids and photographer selects live in the same gallery and the same selfie search covers both.

Question 10

How long does face indexing take after I upload photos?

Accepted Answer

Indexing runs continuously as photos arrive. A few hundred photos are usually searchable within a minute or two; large galleries process in the background while earlier photos are already matchable. Photos brought in through camera FTP, Dropbox, or Google Drive go through the same pipeline automatically, so guest selfie search stays current without any manual step.

Question 11

How do I find my photos from an event with a selfie?

Accepted Answer

Open the event link or scan its QR code, allow camera access, and take one clear selfie. Pixeva compares your face to every photo in the gallery and shows the ones you appear in. From there you can download individual photos or your whole matched set. Your selfie is used only for that search and is deleted afterwards.

Question 12

Can guests download their photos?

Accepted Answer

Yes. Guests can download individual photos or their entire matched collection as a high-resolution ZIP. The event organiser controls whether downloads are enabled and can turn them off for a gallery if needed.

Question 13

Can guests upload their own photos to the gallery?

Accepted Answer

Yes. When collaborative uploads are enabled, guests add their phone photos to the same gallery as the photographer selects, either during the event or afterwards. Those uploads are face-indexed like everything else, so every guest photo becomes findable by selfie search and can appear on a live photo wall.

Question 14

What is a live photo wall and do guests need an app for it?

Accepted Answer

A live photo wall is a real-time slideshow shown on a screen at the venue. Guest and photographer uploads appear on it within seconds, with AI face matching and light moderation. Guests do not need an app. They scan the same QR code, upload from their browser, and their photo joins the wall. Later they use selfie search to pull their personal gallery.

Question 15

What is the best way to share travel photos with a group?

Accepted Answer

Create one shared album and give everyone the same link or QR code. On the trip, each person uploads their phone photos into that album; afterwards, each person takes a selfie and gets only the photos they appear in. This beats a group chat, where photos get compressed and buried, and a shared cloud folder, where nobody can find themselves in a thousand files. Everyone ends up with a complete set of their own trip photos in full resolution.

Question 16

How does a QR code for wedding photo uploads work?

Accepted Answer

Pixeva generates one QR code for your wedding. Print it on table cards, tent cards, the welcome sign, or your wedding website. When a guest scans it, the event gallery opens in their browser — no app, no account. From there a guest can upload their own photos during the reception and, later, take a selfie to find every photo they appear in. The same code is the entry point for both.

Question 17

How do I find photos of myself from a wedding?

Accepted Answer

If the couple or photographer used Pixeva, open the wedding gallery link or scan its QR code, take one clear selfie, and the AI returns every ceremony, reception, and dance-floor photo you are in. You can then download individual photos or your whole set. Your selfie is used only to run the match and is deleted afterwards.

Question 18

Is Google Drive a good way to share wedding photos with guests?

Accepted Answer

Google Drive works as an archive for the photographer, but it is a poor guest experience: a guest has to scroll thousands of files to find the handful they are in, and mobile Drive is slow for large folders. A face-recognition gallery solves the guest side — QR access and one selfie instead of endless scrolling. Many weddings keep the Drive archive and add Pixeva on top by importing the folder.

Question 19

What is camera FTP tethering and how do I set it up?

Accepted Answer

Camera FTP tethering sends photos from your camera to the event gallery over Wi-Fi as you shoot, with no laptop in the loop. Pixeva gives you secure FTPS credentials to enter into the camera or transmitter Wi-Fi FTP settings. It works with Sony, Canon, Nikon, and Fuji bodies that support Wi-Fi FTP. Each shot lands in the gallery in roughly one to two minutes, is de-duplicated, and is face-indexed automatically.

Question 20

How do photographers deliver client galleries with Pixeva?

Accepted Answer

Upload your selects by drag and drop, or import them from Dropbox or Google Drive. Pixeva builds a gallery with selfie search so the couple, the client, and every guest can find their own photos without you fielding requests. You control downloads, branding, and whether guests can also contribute their own photos. All galleries include lifetime access, so clients can come back for high-resolution exports later.

Question 21

How does AI photo culling work?

Accepted Answer

AI culling scores every photo in a shoot on sharpness, exposure, and composition, and flags near-duplicate frames and closed eyes. It then sorts the gallery into buckets — reject, review, keep — so you make decisions in one pass instead of comparing thousands of frames one by one. It does not delete anything on its own; it proposes, and you confirm. In Pixeva the Auto Cull Assistant runs on any gallery and is available on all plans.

Question 22

Can I run photo challenges at a corporate event?

Accepted Answer

Yes. A photo challenge or scavenger hunt gives attendees a list of shots to capture — "meet someone from another team", "the keynote slide you disagreed with". It is a low-effort icebreaker that also fills your event gallery with candid photos. Print the challenge cards with a QR code so every submission lands in one shared gallery, face-indexed so attendees can pull their own photos afterwards.

Question 23

What is the best app for vacation photo sharing?

Accepted Answer

For a group trip, the best setup is one shared album everyone uploads to, plus a way for each person to pull only their own photos afterwards. Pixeva does both: one link or QR code for the group, and selfie search so nobody has to scroll everyone else's photos. It works in the browser with no app install, which matters when half the group is on iPhone and half on Android and nobody wants another download mid-trip.

Question 24

Should guest photos mix with professional selects in one gallery?

Accepted Answer

They can share a gallery while staying distinguishable. Guest uploads and photographer selects go into the same event so one selfie search covers both, but contributions are labelled and you can moderate or hide guest uploads. For most weddings this is the right setup: the couple gets a complete picture of the day, and you are not the human search engine for every guest photo.

Question 25

Do camera FTP uploads keep photo metadata (EXIF)?

Accepted Answer

Yes. Photos uploaded over FTP retain their EXIF metadata — camera model, lens, exposure, capture time — so your catalogue and any later edits stay intact. Capture time is also used to order the gallery correctly even when files arrive out of sequence.

Question 26

Can I import photos from Dropbox into Pixeva?

Accepted Answer

Yes. Paste a Dropbox shared folder link, preview what is new, and sync. Pixeva imports only new photos, skips duplicates, and runs them through the same face-indexing pipeline. A later sync of the same folder pulls just the files added since last time, so a studio folder can feed a gallery continuously.

Question 27

How does Google Drive sync work with Pixeva?

Accepted Answer

Paste a public Google Drive folder link and Pixeva imports the photos into your event. Delta sync later pulls only new files and skips duplicates. This turns a raw Drive folder — which guests cannot realistically search — into a gallery where each person finds their own photos with a selfie.

Question 28

What is WhatsApp photo delivery?

Accepted Answer

Guests message Pixeva on WhatsApp, send a selfie, and receive a link to their matched photos in the same chat. No app download and no login. It is a good fit for events where guests already live in WhatsApp and you want delivery to reach them where they are.

Question 29

Can I use Google Drive or Dropbox and Pixeva together?

Accepted Answer

Yes, and many events do. Keep the raw archive in cloud storage for yourself, and use Pixeva as the guest-facing layer: import the folder, and guests get QR access and selfie search instead of a wall of files. The two solve different problems — storage versus finding your own photos — so they are complementary rather than competing.

Question 30

Is Pixeva free to use?

Accepted Answer

Yes. There is a free tier for smaller events that includes AI face search and QR sharing. Paid one-time passes add higher photo and video limits, the Live Interactive Wall, and priority processing. All one-time passes include lifetime gallery access with no subscription and no auto-renewal.

Question 31

Do Pixeva passes or galleries expire?

Accepted Answer

No. One-time passes include lifetime access. Your photos, videos, and selfie search stay hosted so you, your guests, and your clients can view and download high-resolution exports at any time. There are no monthly renewals to keep a gallery alive.

Question 32

How do the Pay-As-You-Go passes and Event Pass work?

Accepted Answer

Pay-As-You-Go passes scale with the size of your event, starting around $9 for a small gallery up to roughly $34 for a large one. The $49 Event Pass covers 10,000 photos and adds the Live Interactive Wall. Every option is a one-time purchase with lifetime gallery access, no subscription, and no auto-renewal.

Question 33

How many photos can I collect with the $49 Event Pass?

Accepted Answer

The $49 Event Pass includes 10,000 photos and 100 guest video uploads of up to 500 MB each. That is enough headroom for a full wedding with photographer coverage plus guest contributions throughout the day.

Question 34

Is my selfie data kept after the search?

Accepted Answer

No. A guest selfie is used to run the face match and is then deleted. It is not added to the gallery and is not retained. Each event is isolated with its own storage, data is encrypted in transit and at rest, and the organiser can delete all event data at any time.

Question 35

How does Pixeva keep event photos private and secure?

Accepted Answer

Every event has its own isolated storage, so photos from one gallery are never mixed with another. Data is encrypted in transit and at rest. Pixeva does not sell photos or personal data. Organisers control guest access, downloads, and retention, and can delete a gallery and its data whenever they choose.

Question 36

Can Pixeva be used for private photo sharing at corporate events?

Accepted Answer

Yes. Corporate galleries can be locked to attendees, with per-event isolation, encryption, and controlled downloads. Guest selfies are deleted after matching. Branding, access rules, and retention are all configurable, which makes it suitable for internal events where photos should not be public.

Question 37

Can I upload videos to my event gallery?

Accepted Answer

Yes. MP4, MOV, and WebM videos sit in the same gallery as photos, with thumbnails and in-browser playback. Video limits depend on your plan; the Event Pass includes 100 guest video uploads of up to 500 MB each.

Question 38

How long are galleries and photos stored?

Accepted Answer

Galleries on paid passes include lifetime access. Photos, videos, and selfie search stay hosted so you and your guests can return for high-resolution downloads at any time. Organisers can also delete a gallery and its data early if they prefer.

Question 39

Can I delete photos after uploading them?

Accepted Answer

Yes. Organisers can remove individual photos or videos from a gallery at any time, and deleting a photo also removes it from face-search results. You can also delete an entire event and all of its data.

Questions about Pixeva, answered

Getting started

Face recognition

Guest experience

For photographers

Integrations

Pricing & plans

Privacy & data

Photos & video

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