Privacy Policy

We collect information you provide directly to us, such as when you create an account, upload photos, or contact us for support.

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Process photos using our AI facial recognition technology
• •Send you technical notices and support messages
• •Respond to your comments and questions
• •Detect and prevent fraud and abuse
• •Comply with legal obligations

We do not sell your personal information. We may share information in the following circumstances:

• •With your consent: We share information when you direct us to do so
• •Service providers: We work with trusted third parties who assist in operating our services
• •Payment providers: Payments are processed by Stripe and, where we use it, by Paddle (Paddle.com), which then acts as merchant of record. They receive the details needed to take payment, issue invoices and handle tax and fraud checks, and act as independent controllers of that payment data under their own privacy notices (https://www.paddle.com/legal/privacy and https://stripe.com/privacy)
• •Legal requirements: We may disclose information if required by law
• •Business transfers: In connection with a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your data:

• •All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• •Face embeddings are stored separately from photos
• •Regular security audits and penetration testing
• •Access controls and authentication requirements
• •Secure data centers with SOC 2 compliance

We cannot guarantee absolute security, but we continuously work to protect your information.

We retain your information for as long as your account is active or as needed to provide services:

You can request deletion of your data at any time by contacting us or through your account settings.

Depending on your location, you may have the following rights:

To exercise these rights, contact us at privacy@pixeva.co or use the settings in your account dashboard.

We use cookies and similar technologies to:

• •Keep you logged in
• •Remember your preferences
• •Understand how you use our services
• •Improve our platform

You can control cookies through your browser settings. For more details, see our Cookie Policy.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.